Bone Straight 5x5 Glueless Human Hair Wig

Our Bone Straight 5x5 Glueless Human Hair Wig features a silky straight texture, natural-looking lace closure, and easy glueless installation. Made from premium Vietnam human hair for a smooth, natural finish.

At Remore Hair, we are committed to providing every customer with a safe, reliable, and satisfying shopping experience. Below are details regarding common situations during the purchasing process.

1. Delivery Issues

Once your order has been shipped, you can track your package using the provided tracking information.

If your parcel is lost during transit, please contact us at support@remorehair.com. We will work with the shipping carrier to investigate the issue and help provide a solution.

2. Order Cancellations

If you wish to cancel your order, please contact our customer service team as soon as possible before your order has been shipped.

Once your order has been shipped, we are unable to accept cancellation requests.

3. 30-Day Return & Exchange Policy

We offer a 30-day return and exchange policy.

If you receive an item with a quality issue, please contact us with your order number and provide clear photos of the item received.

For returns due to personal reasons, customers are responsible for the return shipping costs.

Items must be unused, unwashed, and in original condition with the lace uncut to be eligible for return.

4. Shipping Damage Claims

We carefully inspect and package every order before shipment. However, in rare cases, products may be damaged during transportation.

If your item arrives damaged, please contact us at support@remorehair.com within 15 days of receiving your order and provide clear photos or videos of the damaged item and packaging.

Our team will review your claim and assist you as soon as possible.

Orders are typically processed within 2–3 business days. Orders are not shipped on weekends or public holidays.

Standard Shipping:

Estimated delivery: 5–8 business days
Shipping cost: Free

Express Shipping:

Estimated delivery: 3–5 business days
Shipping cost: $9.90

Once your order ships, tracking information will be sent to your email.

Free DDP standard shipping is available for eligible US orders.